Frequently Asked Questions

My Property Portfolio

Here are the answers to some frequently asked questions about the My Property Portfolio system...

What is my property portfolio?
my property portfolio is an internet based computer system which automatically tracks the value of your property (or properties) over time.

How does it work?
You enter an initial value for your property and MPP tracks the value of your property with specially designed indices supplied by property statisticians, Residex Pty Limited, and puts it all together in an easy to read graph. If you're not sure of the value of your property, MPP can contact a professional who can advise you.

When is my property value updated?
MPP e-mails you when a new value has been calculated for your property…this may be either monthly or half yearly, depending on your level of subscription.

Do I have to pay any money?
No. There are three levels of subscription to my property portfolio and the first one is FREE. There is a small cost if you choose to upgrade, but there is no obligation whatsoever to upgrade…it’s totally up to you!!

What happens when my subscription expires?
A basic subscription cannot expire. If you have a silver or gold subscription you will be notified by email when your subscription period is about to expire, with the option to cancel your subscription. If you do not cancel, your subscription will automatically renew and will be billed to the same credit card you originally subscribed with. You will also have the option to change your credit card details at this point.

How often can I access my property portfolio?
There is no limit to the number of times you can access my property portfolio and because it’s on the internet, you may access it at any time you like – seven days a week, 24 hours a day.

Are my personal details protected?
Yes. All information you enter in MPP is protected in a secure environment and will not be passed onto any third parties. Please read our privacy policy if you would like more information.

What if I don’t understand a term used in MPP?
There are many technical terms used when dealing with property. We have included a glossary of terms as a reference if required. To access the glossary, click the link in the MPP navigation bar.

Why should I use MPP?
For most people, their property is the most expensive investment they will make, so it makes sense to keep track of your financial position by keeping track of your property value. Keeping track of your property value can also help you to make better decisions about buying, selling or investing in property.

My Password Manager

Here are the answers to some frequently asked questions about the Password Manager system...

Why should I use Password Manager?
Many internet sites require a user name and password to access them and it can be difficult to remember all the combinations of passwords you have. Password Manager is an easy to use system which solves this problem for you because it stores your combinations in one convenient location and because password manager is online, you can access your passwords from any computer 24 hours a day, seven days a week.

How secure is Password Manager?
We have made every effort to make Password Manager as secure as possible. Your information is encrypted before it is passed across the internet, it is also stored in encrypted form in our database. While we take every security precaution, we do not recommend storing sensitive information such as bank account passwords.

How many passwords can I store?
You can store an unlimited number of user names and passwords in password manager.

Does it cost anything to use?
No. Anyone who has access to our members' area may use Password Manager free of charge.

Can I trust Password Manager?
As we've mentioned, we have made every effort to make Password Manager as secure as possible. Your information is encrypted before it is passed across the internet, it is also stored in encrypted form in our database, so no-one ever sees your information, although we do not recommend you store sensitive information in Password Manager.

Who sees my information?
No-one! Your passwords are stored on our secure servers, in encrypted format - which means even we don't know what your passwords are.

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