Client Testimonials - Nerang First National

Client Testimonials

Impressed with the quickness of our sale & the number of people bought through for inspections as soon as we were on the market. Julie & Steve worked hard to make the sale & we were very appreciative of that.
John & Jodie Harland

Buying a house can be a really exciting and sometimes stressful time. Robert supported us through the whole process; reassured us through the stress & celebrated with us upon settlement..
Tim Fisher & Katrina Rowlatt

Impressed with the quickness of our sale & the number of people bought through for inspections as soon as we were on the market. Julie & Steve worked hard to make the sale & we were very appreciative of that.
John & Jodie Harland

Thank you Shawn & Cheree, you stuck by us determined and persistent, to get our house sold. Every day the effort was there. We are stocked with the result and will recommend you to all our friends.
Brad Woolley

We were really happy from the first time we met them, as they were very straight forward with us from the beginning. Very professional in what they do. We only wish all real estate agents were honest & reliable as them! I would recommend them to friends and family if they need to move to the Gold Coast.
Wolfgang, Penny & Rachel Rothlein

Just a short note to thank you for your lovely 2nd anniversary letter to us & Christmas card, it is very nice to still be remembered after all this time. The house is great, we are still renovating, we always seem to find something to improve. Thanks again and we hope you & your team have a safe, happy Christmas & New Year.
Steve Baily & Pam Robinson

Our expectations were fully met by Andrew & First National Nerang, especially as we put our house on the market at Christmas time. I commend all who have been involved - including Cherie, property management.
Karl & Davida Lavis

Andrew, you were a pleasure to deal with and we loved you honesty & professionalism. Thanks again - hope to deal with you again..
Mesuda Pizovic

The service provided by Shawn Barber was fantastic and we recommend him highly. He is open, friendly, and very helpful - and willing to go the extra mile. No matter how busy Shawn may have been with other matters, he made us feel as if we were the only people he was looking after.
Jo & Tony Douglas

Ray & Joanne were very good, not pushy. Let us inspect the place a few times. This is a very important, for some people the biggest investment, so to be allowed to view the place you're paying so much for makes the process less stressful.
Sean & Cara Berkeley

When our clients and customers take the time to write to us about their buying and selling experience - we like to share it. Below are excerpts from the many letters we continually receive every day. The originals are kept in display folders at our reception for any welcome visitor to read. Here's hoping we get a chance to impress you too!

Steven is outstandingly cheerful & pleasant to deal with!
Penny Svasti

Shawn Barber was a great salesperson, honest, reliable and straight to the point, was easy to chat to, spoke to you as a mate. Was great doing business with him and we will return, and also send our friends to speak with him.
Robert Brutman

Thank you for all you have done for us, nothing was a problem for you. You certainly went beyond the call of duty
Peter & Christine Crampton

Thanks to Ray and Julie, we have our dream property for us, our kids, and our dog Scoop
Justin & Heidi Sterling

We were very impressed with Steve. He gave us professional and outstanding service. He was very attentive and took the time to go the extra mile to help us with our purchase and even help us source our other needs. We will be thoroughly recommending him to others. Above all, Steve was a fun, genuine person to deal with.
Paul & Donna Knight

Cheree could not have done more for us. She is a huge asset to First National and for as long as Cheree and Shawn are with you, we would not hesitate to recommend them and Nerang First National
Gregory & Sheridan Ranger

Thank you for the great service provided by Shawn and the team. Very happy with all things associated with the purchase of the property and would highly recommend First National and Shawn in the future
Craig Mitchell

The purchase of my property at Glenn Crt, Worongary, was greatly assisted of Ray Ellis of First National @ Nerang. I found him to be informative and cheerful at all times and would deal with Ray again to buy or sell in this area
Anthony Wright

From a buyer perspective, we would also like to thank you sincerely for your assistance with our new home. You constantly kept us up to date with what was happening, and we happy to see us or speak to us at any time of the day. I think we can say without a doubt, that you are the most professional, friendly and committed estate agent that we have ever dealt with. Not that we intend selling anytime within the near future, but when the time does come, you’ll be on the top of our list.
Chris will be around to pick up the keys after work – we have been told that it has all settled without a hitch, which is fantastic.
Michelle and Chris Haddad

We were very impressed with Robert, very friendly, we had spoken to many agents before & found Robert to be down to earth & was ready to listen to us & what we wanted in a home. We trusted all information we received from Robert & felt our purchase was made easier due to him. when passing NFN i think back to us negotiating the price after 10pm! thank you for all your hard work, it was very much appreciated. p.s. we love our new home
Christine Taylor

My wife & I were thrilled by the service & performance provided by Shawn & the team during the sale of our Mudgeeraba investment property. As we live in the Hunter Valley of NSW attempts to personally oversee the properties sale involved the tyranny of distance. however, Shawn took all of the mystery, worry & uncertainty out of the exercise, which made the whole process a pleasure to be involved with.
Robert Smillie

Thank-you Ray & the team at NFN. You put so much work into the sale of our house & we appreciate your wonderful service
Brandie Davies

I would like to thank Robert & the team at NFN…. It was a team effort by everyone at your office, a really big thank you to Robert, you are such a gem not only selling our house but finding us another home to buy, taking us to look at homes on his day's off & bending over backwards to accommodate us if ever we decided to sell NFN would be the first people we would contact. also a big thank you to Angela in administration & the staff in rentals for all their help in finding us a property to rent for a few weeks. Angela I don't know what i would have done without you. again Robert & Andrew thank you all so much
Peter & Rosslyn Turnbull

This was the 3rd property we have purchased through NFN, but more specifically with the help of Julie M.Kemp. She knows what we want, what we need and has taken the time to get to know us and our goals. We appreciate immensely Julie's honesty & integrity in property dealings. We would not purchase ANY real estate anywhere without her input & advice
Aleeta Micallef & Claudine Battistuzzi

Andrew was very helpful and went out of his way to help and assist us over a long settlement. I am very pleased with the purchase & service of the agency
Dayna Hill

We could not find any faults with Julie. She gave us excellent service and support while buying our first house.
Joshua King & Sarah Thomas

I recently purchased a home through First National, Nerang and found the company overall & in particular their senior sales associate, Robert Lewis, with whom I dealt to be very ethical & honest.
Robert is very well informed about his companies listings and about all aspects of real estate. Robert is courteous, very efficient & reliable.

Robert sets a standard which should be the benchmark for all real estate sales people.
I would confidently recommend Robert to my friends for all real estate matters.
Gervase Hamilton

We couldn't fault Shawn in any way
James & Lisa Culshaw

We thought Julie & the staff at First National handled our sale in a professional manner - no fuss - just got the job done.
Graeme & Diane Heron

Thank you so much Steve, you listened to us & absorbed our requests & requirements and followed through to the end. You were polite, friendly & courteous but not at all "pushy" like so many other agents. Thanks again Steve, if there is a next time for us, then you are who we will ring
Jim & Sandy Ferguson

I'm very happy with my beautiful home and how the actual sale & purchase went through. Thanks for the lovely gift. Really appreciated.
Michelle Watts

We could not have been informed, guided and treated better. Robert, thank you for a job well done. We will recommend yourself and your company to all our friends & family
Gary & Sandra Smith

A quick note to thank you very much for your letter wishing us a happy anniversary. It means a lot to us knowing that you care enough to send it and even more so to attach the lotto tickets. It's due to this professional follow up service that every time friends say they are looking for houses I tell them to contact you and your team
Kaz & Russel Braid

You couldn’t really improve as you are all tops, as far as we are concerned, especially Andrew who is a 1st class salesperson
George & Velma Lee

Right price! Right Time! Right agency! Excellent fast result! Couldn't be happier with the effort shown by Ray & his team.
Malcolm Turner

You couldn’t really improve as you are all tops, as far as we are concerned, especially Andrew who is a 1st class salesperson
George & Velma Lee

Shawn did a great job, our property was sold so quickly, and at a great price, we still can't believe it
Brent Kennedy & Christine Spencer

Excellent service!
Werner Nagy & Delcia Claydon

Both my husband and I found First National to be very professional in all aspects
Paul & Kaye Brinley

Thank you very much for the excellent service. I'll use you & Nerang First National again in the future to sell a property
Gary Durmisov

I would like to say that we were very pleased with the service we received from Nerang First National, & I would gladly recommend them to all my friends and family
Betty & Eric Curson

We received the very best prompt attention at all times. Robert could not have been more helpful
James & Mavis Edwards

I did find Nerang First National very approachable and helpful. ..

In particular Joanne Ellis went out of her way to help me find my new home which I am very happy with. Both Ray and Joanne are committed and have a sound understanding of the area and the real estate industry in general
Helen Geyer

We were happy with the whole experience
Trevor Hoolis & Michelle Adams

This is the second time we have used First National to purchase a property. In both instances we have found the staff to be professional, courteous and very helpful
Paul & Jillian Morley

I would like to say that we were very pleased with the service we received from Nerang First National, & I would gladly recommend them to all my friends and family
Betty & Eric Curson

Shawn was extremely helpful and couldn't do enough in helping, even on the inspection before settlement
John & Janice Eden

Give Andrew a big pay rise! Good real estate agent with great personality - care & attention was wonderful.
Jan Lang

Cheree was a god send. I believe that it is largely due to Cheree's implicit honest, tenacity & drive that she was able to sell our house.
Lorene & Mario Mendicino

Ray's service & opinions are always professional & appreciated, and his during and after service, advice and ideas have helped me in the past and continue to do so.
Paul Papettas

I would like to thank you for the amazingly quick sale of my property which enabled me & my family to purchase our dream property.
Laurie Hynes

My experience with Shawn & his team was professional & friendly. I cant think of anything additional that you could improve on - you guys did a sensational job!
Andrew Gill & Donna Jamieson-Gill

We would like to extend our gratitude to Ray of Nerang First National for his very efficient & determined sale of our investment property
Rachel Digiglio

We received the very best prompt attention at all times. Robert could not have been more helpful
James & Mavis Edwards

Overall, we are very happy with our dealings with your company and are very happy with the purchase of our first home.
Christian Oyrer & Clair Mudaliar

Thank you so much for your patience, guidance, care & professionalism tinged with empathy and for going the extra mile to ensure that everything flowed so smoothly when we bought our land.
Christine & Dudley Davies

Andrew Davidson was always a pleasure to deal with. He was always acting in our best interest and found the perfect property for our family. He knew what we wanted and continued to search until he found it. Thanks, Andrew.
Geoff, Sharon, Justin & Ashton

The service was excellent!! We've heard buying your first home is very daunting and quite scary but Robert made it a breeze!
Jarred Branson & Elizabeth Bradford

As a first home buyer I had no idea how the process all worked…The way we were helped was outstanding.
Brad Woolyey

After searching the market for sometime, First National's dedication & salespeople were far ahead of other real estates we had dealt with.
Yvonne Cornes

We wouldn't hesitate in recommending & using Nerang First National to our friends and family. If we decide to extend our investment portfolio it will be most certainly through your office.
Robert & Cheryl Brown

Nothing was too much trouble for Steve, he helped us in every way possible. Even after settlement, Steve kept in contact with us until we moved to the Gold Coast - on arrival he presented us with a lovely house warming gift
Belinda & Ben Ashworth

Since looking for somewhere to rent, I have been to all the real estate offices locally & other suburbs, and I would like to make a special thanks to your receptionist Janelle. She is by far the most professional & co-operative of them all.
Mark Abbott

Andrew presented himself very well and took his time rather than in/out and off to another appointment
Alan & Laura Jones

Excellent job in very fast time. Thankyou to all involved
Lisa & Steven Teague

During each phase of the process we were more than happy with your professionalism & willingness to work beyond the call of duty. This was certainly demonstrated with a fast & trouble free sale.
Robert & Sarah Stein

Cheree and Andrew were terrific - very professional & achieved asking price. Couldn't have asked for any better representation of my property
Bruce Norris

The thing I liked personally about Robert was he always responded promptly to calls & didn’t seem to mind the numerous calls from us, for whatever reason. He was extremely helpful & calming.
Wayne Harvey & Rosemary Moss

A special thanks to Ray for his good guidance & information along the way. I am sure we will keep in regular contact with you as we fell we have made a good friend.
Scott & Juliet Dawson

We would have no hesitation in recommending Julie, Steve & the rest of the sales team. Anytime we called they were able to answer our questions immediately or if not, get back to us in very prompt time. No question was too trivial or too much trouble.
Derek & Amanda Mason

Keep it up! A pleasure to do business with this office.

Clifford & Josephine BellYour service & performance were excellent & no more needs to be said except for my very sincere gratitude for selling my home in only 8 days.
Keith WilliamsService was A1! Keep up the good work!
Jerry Antonivk

Shawn was excellent in all situations. As far as we are concerned, he is the best. He always had time for to talk and never made us feel he was in a hurry. Shawn receives 10 out of 10 from us.

Trever Tomes & Diane GavinWe would like to thank you from the bottom of our hearts for your stellar effort in making a good sale on our property. Your professional approach to our needs was greatly appreciated.
Wasa Fisher & Judy Barry-Cotter

Was a pleasure having you sell our home. You were all very professional & we loved the quick phone back service. Wouldn't hesitate to do business with First National Nerang.
John Stuart

In business, everyone promises but the “deliverers” earn respect and in time become both success stories and wealthy individuals. Karen promised and delivered.
Peter Child

Confused with the super slow processing of our sale of our house in NSW and followed by the treatment of Real Estate agents on the Gold Coast our dealings with First National were a breath of fresh air.
Bill Conume

Recently you sold my property at 22 Souter Street, Nerang. I write to thank you for the highly professional manner in which you conducted business . From the outset you amenable to my desires, even frustrations, and yet you were always willing to be of service and assistance. I was especially impressed with the weekly written updates on the number of inspections and their responses, the information on competing properties and your recommendations and words of encouragement and support.
C. John Millar

I would like to write a few words to express my appreciation for the way your company has successfully marketed our property within a short period of time. This obviously was a great relief for my wife as it can be stressful having strange people inspecting your home.
Dean Abela

The market appraisal provided by First National at the time of listing as to the estimate sale price were overall accurate and realistic and met our expectations as owners. We found the management and staff of Nerang First National to display honesty and integrity in their dealings with us, qualities sadly lacking in the Real Estate Industry today
Graeme Smith LREA

I met you after being referred by a friend, nearly 5 months after first listing with another agent. Your advice was frank, straight forward and quite different from the advice I had been receiving from our previous agent. Whilst still cynical of your industry, I took your advice and trusted you could deliver on what you thought you could do. Well you delivered! No auctions, No $2,000 advertising campaigns and no waffle. You sold our home within 5 weeks. Since meeting you and seeing how you operate, it is no wonder your agency wins so many awards.
Steve Hemsworth

Both Graham and I were very impressed by all of the First National Team. It’s no wonder you are successful with such as enthusiastic and committed team.
Gail Turley

We could not have been more impressed by the quality of service and attention to detail displayed by “all” that we had the pleasure of meeting at Nerang First National. Our leap to Nerang First National after having a very bad experience with another office was with much trepidation, but your entire staff were “efficient” and “professional” and “friendly” with every contact that we feel part of the family, and congratulate you on having a very team orientated office.
Allan and Anne Beard

Having listed my property with another agency for twelve months without luck, I then carefully visited and screened every agency in Nerang. What an "eye opener". Only First National met my criteria of "Must Haves" :

• Prompt return of Phone Calls Nicely presented office in a highly visible position to attract buyers
• Intelligent, friendly, well spoken and presented staff Enthusiastic about selling my property.
• Regular updates and weekly written progress reports
• Professionally conducted inspections with buyers

The minute I entered your office, I was aware of the genuine interest in offering a service to the public. I was very impressed with the confidence and advice offered without feeling pressured. The entire team inspected my home in a positive manner, and collective teamwork without internal competition was evident. My home was sold in just a few weeks - I am impressed ! You "stand out" in my eyes and I will happily recommend your agency to anyone
Stephanie Byram

This communication is to convey to you and your company, our appreciation of your handling of our property requirements over the years, in respect to sale and rental activities.We have been very impressed with the courtesy, willingness, knowledge and general aptitude as displayed by your staff, reflecting company status and policy very favourably. Also special commendation to Your Property Manager - rental management - whose tireless efforts and enterprise, on behalf of her clients, seem always to be readily available.

It is a pleasurable experience to write and recommend to other interested parties - i.e. property owners - the performance of a company, its staff, and its policy, and that we can do, most genuinely of First National, Nerang.
David G. Muller

We have rental properties in Adelaide, Brisbane, Darwin, and the US - you folks are the BEST. Your service is far and away superior to the others - you're very professional - do the work well, and get the job done AND you go one step further - YOU CARE!!
Dave & Marieta Ives

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